Manual shift coverage eats hours every day. HappyShift gets that time back.
Agencies using AI outreach fill shifts that used to slip through the cracks.
Down from 30–60 minutes of manual dialing per call-out.
Nights, weekends, holidays. Sloan never sleeps, so your coordinators can.
Intelligent matching
Sloan filters your entire roster by certifications, availability, proximity, and client preferences in seconds. No more cross-referencing spreadsheets at 2 AM.
Simultaneous outreach
A single call-out used to mean an hour on the phone, one caregiver at a time. Sloan contacts every eligible caregiver at once via SMS and voice—and gives you your day back.
Done in minutes
Record the cancellation in one click—or let Sloan pick it up directly from an inbound text or call.
The eligibility engine filters your roster by certifications, proximity, and client rules in seconds.
Every qualified caregiver is contacted at once via SMS and voice. No waiting. No phone tag.
First "yes" wins. Sloan confirms, updates, and notifies everyone else. Done.
"What used to take an hour of phone calls now happens in minutes—while we focus on our clients. Our missed shifts dropped dramatically."
"I used to call 15–20 people to fill one shift. That's an hour of dialing. Sloan handles it before I finish my coffee."
Immediately. The moment a call-out is recorded, Sloan identifies eligible caregivers and begins outreach—typically within 30 seconds.
Absolutely. You configure priority rules: preferred caregivers, proximity, overtime status, certifications, or any custom criteria specific to your agency.
Fully configurable to your agency's workflow. HappyShift can auto-assign the shift to the first qualified caregiver who accepts, or route all responses to your coordinators for final selection. Settings can be defined per client, per shift type, or as a global default. Once the shift is filled, all other caregivers are notified automatically.
No. HappyShift works alongside your existing systems. We handle the call-out coverage workflow—the part that eats up your coordinators’ time.
Most agencies are up and running within a week. We import your caregiver roster, configure your rules, and you're ready to go.
For caregivers
Most caregivers tell us they prefer HappyShift to the traditional phone-tag experience. They get more shift opportunities, they can respond on their own time via text, and they never feel pressured on a live call.
No. HappyShift only reaches out when there's a real shift that matches a caregiver's certifications, location, and availability. Every message is relevant, respectful, and easy to decline. Caregivers can also set their own preferences for how and when they'd like to be contacted.
Absolutely. Caregivers can have a real conversation—ask about the hours, pay rate, or location—and get instant answers. It's like having a scheduler available around the clock who never gets annoyed and never forgets what was asked last time.
They can text back anytime. HappyShift handles schedule changes, questions about upcoming shifts, and cancellations in the same natural conversation—no app to download, no portal to log into.
Most caregivers tell us it's not either/or—they appreciate that HappyShift handles the routine logistics instantly, which means their agency's coordinators are more available for the important conversations. More shifts offered, faster responses, zero phone tag.